The Citrix User Profile Manager (UPM) needs a little configuration tweaking to work with AppV specifically it requires:
- AppData\Local\Microsoft\AppV
But what happens when you *don’t* exclude this directory?
We upgraded our Citrix UPM to 5.4.1 and in that process we moved from setting our inclusions/exclusions via the ini file to using Group Policy. The original thought was simply adding the exclusions would add them to the existing list of default inclusions/exclusions which already has this directory set. This line of thinking was incorrect. Citrix’s documentation states:
When we enabled Group Policy for the exclusions and set the path (for something unrelated to AppV) then it was the ONLY item being excluded from AppV and we were having the issue described by Citrix. Our application would launch the first time, or oddly, just for the user on that specific server. When they launched it again on another server it would fail until their user profile was deleted from the profile share.
I setup AppV5 debug logging and traced a launch of what this failure looked like when our user tried to start an AppV application:
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[4]641C.459C::2016-10-07 10:38:29.587 [Microsoft-AppV-ServiceLog]2016-Oct-07 10:38:29.588 - VObjects: [25628].[17820]: INFO: Function hook called: CreateEventW [object_hooks::CreateEventW; 362] [4]641C.459C::2016-10-07 10:38:29.587 [Microsoft-AppV-ServiceLog]2016-Oct-07 10:38:29.588 - VObjects: [25628].[17820]: INFO: Function hook called: CreateEventExW [object_hooks::CreateEventExW; 287] [6]1780.11DC::2016-10-07 10:38:29.625 [Microsoft-AppV-ServiceLog]2016-Oct-07 10:38:29.626 - PackageConfig: [6016].[4572]: INFO: AddUserPackage called for package: 8bf3c222-0a7c-4c88-99d0-11ce6702a9e1, version: dd00fc42-c70a-426e-b00e-70c6db825adc, group: 00000000-0000-0000-0000-000000000000, version 00000000-0000-0000-0000-000000000000, and user: S-1-5-21-38857442-2693285798-3636612711-15166942 [AppV::Client::Virtualization::PackageConfigManagerImpl::add_user_package_config; 386] [6]1780.11DC::2016-10-07 10:38:29.625 [Microsoft-AppV-ServiceLog]2016-Oct-07 10:38:29.626 - PackageConfig: [6016].[4572]: DEBUG: AddUserPackage derived values: package moniker '8BF3C222-0A7C-4C88-99D0-11CE6702A9E1_DD00FC42-C70A-426E-B00E-70C6DB825ADC', group moniker '' [AppV::Client::Virtualization::PackageConfigManagerImpl::add_user_package_config; 406] [2]1780.11DC::2016-10-07 10:38:29.649 [Microsoft-AppV-ServiceLog]2016-Oct-07 10:38:29.651 - PackageConfig: [6016].[4572]: DEBUG: Calculated COW mapping: from 'D:\AppVData\PackageInstallationRoot\8BF3C222-0A7C-4C88-99D0-11CE6702A9E1\DD00FC42-C70A-426E-B00E-70C6DB825ADC\root\VFS\AppData' to 'C:\Users\adtest93\AppData\Roaming\Microsoft\AppV\Client\VFS\8BF3C222-0A7C-4C88-99D0-11CE6702A9E1\AppData' [AppV::Client::Virtualization::PackageConfigManagerImpl::get_vfsc_mappings; 1361] [2]1780.11DC::2016-10-07 10:38:29.650 [Microsoft-AppV-ServiceLog]2016-Oct-07 10:38:29.651 - PackageConfig: [6016].[4572]: DEBUG: Calculated COW mapping: from 'D:\AppVData\PackageInstallationRoot\8BF3C222-0A7C-4C88-99D0-11CE6702A9E1\DD00FC42-C70A-426E-B00E-70C6DB825ADC\root\VFS\AppVPackageDrive' to 'C:\Users\adtest93\AppData\Local\Microsoft\AppV\Client\VFS\8BF3C222-0A7C-4C88-99D0-11CE6702A9E1\AppVPackageDrive' [AppV::Client::Virtualization::PackageConfigManagerImpl::get_vfsc_mappings; 1361] [2]1780.11DC::2016-10-07 10:38:29.652 [Microsoft-AppV-Client]User VFS COW folder validation failed for source: C:\Program Files, target: C:\Users\adtest93\AppData\Local\Microsoft\AppV\Client\VFS\8BF3C222-0A7C-4C88-99D0-11CE6702A9E1\AppVPackageDriveS. [2]1780.11DC::2016-10-07 10:38:29.652 [Microsoft-AppV-ServiceLog]2016-Oct-07 10:38:29.652 - VirtualizationManager: [6016].[4572]: ERROR: 64 notification failed with error 5746831735727849499. Package 8bf3c222-0a7c-4c88-99d0-11ce6702a9e1, version dd00fc42-c70a-426e-b00e-70c6db825adc, pid 24604, ve id 0. [AppV::Client::Virtualization::NotificationListenerImpl::ProcessRequest; 256] [5]465C.8234::2016-10-07 10:38:29.652 [Microsoft-AppV-ServiceLog]2016-Oct-07 10:38:29.652 - VEMgrDrv: [18012].[33332]: ERROR: ConfigurationManager::IsPublishedForUser_Internal() - Request to generate mappings for globally-published package failed. package moniker 8BF3C222-0A7C-4C88-99D0-11CE6702A9E1_DD00FC42-C70A-426E-B00E-70C6DB825ADC. group moniker . user sid S-1-5-21-38857442-2693285798-3636612711-15166942. result -1073741823. |
The lesson?
If you are using a Profile Manager ensure your exclusions for AppV are applied correctly! If you miss you may run into this weird behaviour.